About 123 Sweetsss

We are not just individual operators; 123 Sweetsss is a nationally operating company backed by investment firms and private equity. Our comprehensive management structure and professional team set us apart in the market. We have departments for operations, technical support, compliance, maintenance, and customer service, all supported by robust infrastructure to ensure a seamless and excellent experience for you and your customers.

Our online departments monitor machine operations, adjust data, and check cleanliness in real time. They are also available to answer and resolve customer queries promptly. Our customer service team provides real-time support, ensuring that every issue is addressed quickly. Offline, our teams conduct regular cleaning and restocking, with a dedicated maintenance team that routinely inspects and maintains the machines to ensure optimal performance. The compliance department conducts random checks to ensure all departments meet high standards. Our engineering and technical teams continually upgrade and refine our machines, utilizing the latest technology to ensure reliability and advancement.

Our Advantages

Advanced Technology
Our technical department works closely with the factory to continuously upgrade and iterate our machines, ensuring that each one uses the most advanced technology. Our machines also feature stunning and modern designs, including colorful lights and aesthetically pleasing exteriors that appeal to children and convey a high-end feel. This visual and interactive experience is highly attractive and enjoyable for customers.
NAMA Certification
The legality and compliance of our cotton candy machines in the US were introduced by our company. Our machines are NAMA-certified, meeting the latest US standards to ensure quality, safety, and reliability. This certification was independently obtained by our company, ensuring the machines' legal operation across the US. We are the only company that operates these machines under a management company with extensive operational experience. This positions us as a leader in the industry, with unmatched qualifications.
Custom Design
We offer a wide range of customization options to ensure our machines seamlessly integrate into your environment. Whether it's incorporating your property's branding or designing machines that match your space's aesthetics, we can tailor our machines to meet your needs. Our design team can flexibly adjust the appearance and functions of the machines according to your requirements, making them a perfect fit for your venue.
Comprehensive Support:
Our nationwide operational structure includes dedicated departments for technical support, compliance, maintenance, and customer service. Whatever the issue, we respond quickly to ensure smooth machine operation and provide the best experience for your visitors. We offer 24/7 technical support and rapid maintenance services to resolve any issues promptly, maximizing operational continuity. Our comprehensive support system guarantees a worry-free experience for our partners, making us stand out from other companies in the market.